Privacy Policy for The McClure Agency

The McClure Agency (“Agency,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our services.

1. Information We Collect

We collect the following types of personal information when you request an insurance quote or use our services:

• Personal Identifiable Information (PII): Name, address, phone number, email address, date of birth, and other identifying details.
• Insurance Credit Score Information: With your consent, we may obtain a soft pull credit score report from a consumer reporting agency to assess insurance eligibility.
• Communication Data: Records of your interactions with us, including emails, text messages, phone calls, and other correspondence.
• Policy & Coverage Information: Information related to your insurance applications, policies, and claims.
• Device and Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, and website activity.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Insurance Quotes and Services: Evaluating eligibility, processing applications, underwriting policies, and providing customer support.
• To Communicate With You: Sending quotes, policy updates, renewal reminders, promotional offers, and responding to inquiries.
• To Comply With Legal and Regulatory Requirements: Ensuring compliance with federal and state insurance laws and industry regulations.
• To Improve Our Services: Analyzing customer feedback, website usage, and service effectiveness.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Insurance Providers & Underwriters: To obtain insurance quotes and facilitate policy issuance.
• Service Providers & Business Partners: Vendors and third-party service providers that assist us in processing applications, managing data, and delivering services.
• Regulatory and Legal Authorities: When required by law, court order, or regulatory compliance obligations.
• Marketing & Advertising Partners: With your consent, we may share limited non-sensitive data for promotional or referral programs. This never includes your mobile phone number or your SMS/text-messaging opt-in and consent data, which are not shared with third parties or affiliates for marketing purposes.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including:

• Encryption & Secure Storage: Protecting data from unauthorized access.
• Access Controls: Limiting internal access to personal data on a need-to-know basis.
• Compliance with Applicable Laws: Adhering to federal and state privacy laws and insurance regulations.

Despite our best efforts, no method of data transmission or storage is completely secure. Customers are encouraged to take precautions when sharing personal information online.

5. Your Rights & Choices

As a customer, you have the following rights:

• Access & Correction: You may request to review or update your personal information.
• Opt-Out of Marketing Communications: You can unsubscribe from promotional emails or text messages at any time.
• Revoke Consent: You can withdraw consent for the use of your insurance credit score or communication preferences by contacting us in writing.
• Request Data Deletion: Subject to legal and regulatory requirements, you may request the deletion of your personal data.

6. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites, including insurance carriers and industry resources. We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, industry standards, or our business practices. Updates will be posted on our website with a revised effective date.

9. Mobile Messaging (SMS/Text) Terms

When you provide your mobile number and opt in (for example, by checking the text-message consent box on one of our forms), you agree to receive text messages from The McClure Agency related to your insurance inquiry, quotes, policies, appointment and payment reminders, service updates, and occasional promotional offers.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply, according to your mobile carrier plan.
• Reply HELP for help, or STOP to unsubscribe at any time. After you reply STOP, we will send one confirmation message and then stop texting you. You can opt back in at any time by texting START or by submitting a new request.
• Mobile carriers are not liable for delayed or undelivered messages.
• Your consent to receive text messages is not a condition of purchasing any product or service.

Mobile information sharing. No mobile information, including your phone number and your SMS opt-in and consent, will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with subcontractors who provide support services (such as our messaging platform provider) and solely to deliver the messaging service. Text-messaging originator opt-in data and consent are never shared with any third parties for their own purposes.

10. Contact Information

For questions or concerns about this Privacy Policy or your data, please contact us:

The McClure Agency
469-459-0406
info@TheMcClureAgency.com